FAQ

Smartivity is a global brand of cool, innovative and world-class construction toys and technology-enabled, experiential, blended learning activities for 3-14 year-old.
Smartivity introduces children to practical applications of fundamental concepts in Science, Technology, Engineering, Arts and Mathematics (STEM) to prepare them for success in real life.
We are a new age startup focussed on learning by doing and exploring. We believe children are naturally curious and love to play. We combine the two with products that offer a do-it-yourself approach. Children make their own activities which offer a real sense of accomplishment and they learn in the process.
All Smartivity products come with instruction booklets and extended learning activities which are easy for children to follow while they play with the toy or game children have made with their own hands.

You can write to us on info@smartivity.in or call us on our customer care number +91-8130949966

The core idea of Smartivity is to inspire children to be makers of the future.Our products are designed to prepare children to be successful in real life in the future.
Smartivity products prepare them with a thorough grounding in practical, hands-on understanding of fundamentals from the field of STEM subjects that are shaping modern society.

STEM means the subjects of Science, Technology, Engineering and Mathematics.

Our future will be shaped by those who understand the fields of Science, Technology, Engineering and Mathematics. Proper grounding in STEM subjects is critical for success in the future. Our toys and activities are designed to prepare kids in these fields through hands-on, practical application focussed, engagement driven experiential learning through play.

Smartivity offers products for the following age-groups:
1. STEM Educational Construction Toys for 8+ year olds.
2. STEM Educational Construction Toys for 6+ year olds.
3. Augmented Reality Enabled Activities for 3+ year olds.
4. Blended Learning (Digital + Physical) Activities for 3+ year olds.

1. Experiential & Playful STEM Learning: Smartivity products help children understand the fundamental principles of Science, Technology, Engineering and Mathematics through construction and play.
2. Active Physical Engagement: Smartivity keeps a child’s mind and body engaged in a focussed physical activity for at least 45 minutes (most products deliver longer engagement), and improves attention span and patience.
3. Screen-Free Time: Smartivity products invite children to spend actively engaged time without mobile phones or screens.
4. Make With Hands Pride and Confidence: Our do-it-yourself construction toys are appropriately challenging and extremely exciting. Assembling Smartivity toys gives children the confidence that they can make things with their own hands. Children are proud of their creations and have a lot of fun making them.
5. Multiple, Unlimited Play: Each Smartivity STEM Educational Construction Toy can be played with again and again. Our products are designed to deliver long-term, multiple play experience.
6.Fuel Curiosity and Bonding: Smartivity products work on STEM fundamentals, and both, the construction and gameplay leads to discussions about science principles and play-filled bonding time.
7. Success In Real Life: Smartivity products are designed to deliver smarter learning and prepare children for a future shaped by STEM fields.

Your order usually takes 3-4 working days to reach you. We ship all orders from our factory in Manesar near New Delhi. Certain areas that are outside the service area of our delivery partners might take unto 7 working days for delivery.

We would love to work with you. Please drop a note with your profile, your social links and your collaboration idea on info@smartivity.in and we will connect with you.

We want your child to have the most positive Smartivity experience. Though we do not offer warranty, we would be happy to help in any way possible to ensure that your child is happy. So, if a part is broken or you need an additional part, please write to us through the links on the website or on info@smartivity.in

Your order is eligible for cancellation only if it has not been shipped yet. In case you need to cancel your order, please write to us through the links on the website or on info@smartivity.in , following which we will refund your money.

A box once shipped cannot be returned. In case you find that a few components are missing, please please write to us through the links on the website or on info@smartivity.in , following which we will proceed to send you the missing parts. In case you observe that the box is visibly damaged during shipping, then you must refuse to accept the shipment, and contact us immediately.

If you are eligible for a refund, then the entire refund should get processed within 7 business days.

Sorry, we do not currently offer cash on delivery service.

In case you find that a few components are missing, please please write to us through the links on the website or on info@smartivity.in following which we will proceed to send you the missing parts.

In case you observe that the box is visibly damaged during shipping, then you must refuse to accept the shipment, and contact us immediately.

Smartivity is present in 24 countries across the world. Our markets include USA, Canada, Australia, Europe, China, Russia, South Asia and MENA regions.
Please write to us on info@smartivity.in if you want to connect with our sellers in these countries.

Sorry, we are unable to ship our products internationally through our website. Please write to us on info@smartivity.in if you want to connect with our sellers in our partner countries.